Estudo do processo de avaliação interna - ferramenta de tomada de decisão, de autocontrole, de autoconhecimento e de melhoria na gestão das Universidades e Institutos Federais

Abstract

In recent decades University organizations have been challenged to professionalize their management processes. A big push in this direction has been the [Brazilian] Ministry of Education through a number of initiatives. Among them, several mechanisms for performance evaluation have been put into practice and it is part of, in comprehensive terms, the National Evaluation System of Higher Education - Sinaes. From assumptions of the management process and what is established by the Sinaes, some issues were discussed: - Does internal assessment constitutes a tool capable of effectively elevating the performance of Universities and Federal Institutes? - The issues discussed in each dimension translate into relevant indicators for evaluation? - What are the steps of the management process that should be improved in the internal assessment process? Thus, this study aimed to verify the adequacy of the management theory and the Sinaes working mechanisms - the internal assessment. To accomplish this, a qualitative methodology based on the analysis of official documents of institutional evaluation, using analysis as the predominant technique. The unit of analysis was the evaluation reports and the level of analysis was the inter-institutional with synchronic perspective. The results were displayed in graphics and tables. The results showed that the evaluation process adopted by the surveyed institutions do not follow what advocates the systematic management process and, therefore, internal evaluation is not yet embodied in institutional improvements in most of the institutions surveyed. The subtopics discussed in each dimension translate into relevant indicators to be considered in improving the quality of The institutions studied, since they are produced inside and assume concerns with institutional aspects. Moreover, it is at the stage of direction and control that are the weaknesses of the management process of evaluation practice. The evaluation process does not have as its starting point the objectives and institutional goals, that taken into consideration it is led to a conclusion that there is poor observance to management theory among institutional evaluation procedures used by Universities and Federal Institutes.