Movimentos ciclistas na cidade de Manaus-AM: perfil dos praticantes e análise de sustentabilidade da mobilidade urbana por meio das ferramentas: SWOT, Ishikawa, GUT e 5W2H

Abstract

Sustainable urban mobility is a global goal. However, the sustainability of urban mobility in many places, including Manaus, has been undermined by policies based on individual motorized transport. In view of this, new mobility policies aim to prioritize non-motorized and collective transport. In this scenario, cycling movements have been gaining strength and importance, especially due to their differentiated level of environmental perception and cognition. Considering that, for environmental psychology, the act of cycling requires the cyclist to position his body in space, sharpening the cognitive components of the person-environment relationship. Given this reality, this project aims to determine the profile of cyclists in the city of Manaus and to analyze the sustainability of urban mobility in the city, through the perspective of these practitioners and using the quality tools: SWOT, Ishikawa, GUT and 5W2H. The survey of the profile of cyclists revealed the predominance of young adults, single, male, from intermediate economic classes and with education concentrated in high school. The SWOT Matrix was used to determine the level of sustainability of mobility. The quantitative approach revealed an unsustainable perception of urban mobility in Manaus, resulting in a negative value in the sum of the applied methodology (-101 points). The weak aspects of the qualitative approach were used to feed the other quality tools. The Ishikawa Diagram graphically mapped the structural causes of these aspects, revealing a strong relationship with inefficient public management and insufficient infrastructure. The GUT Matrix was used to prioritize (by solution priority) the weak aspects raised, resulting in the points of Precarious Public Transportation and Low Security, as the priority solution agendas. Finally, the 5W2H method was used to structure short, medium and long-term action plans. The result was strategic and coordinated actions, with investments in infrastructure, security and public transportation. Therefore, the research presented an interdisciplinary characteristic (combining knowledge of environmental psychology, urban planning and quality management); applied an unprecedented coordination of classical qualitative and quantitative analysis tools; and presented unprecedented data on the sustainability of urban mobility in Manaus.