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Please use this identifier to cite or link to this item: https://tede.ufam.edu.br/handle/tede/6330
???metadata.dc.type???: Dissertação
Title: Tuxel: A Technique for User eXperience Evaluation in e-Learning
???metadata.dc.creator???: Nakamura, Walter Takashi 
???metadata.dc.contributor.advisor1???: Conte, Tayana Uchôa
???metadata.dc.description.resumo???: .
Abstract: The increasing interest in new learning technologies has led learning institutions and organizations to adopt powerful platforms designed to support the teaching and learning process, called Learning Management Systems (LMSs). The widespread adoption of LMSs raises the need to evaluate the quality in use of these platforms through attributes such as usability and User eXperience (UX). For instance, if the LMS does not provide a good usability, the learner will spend more time trying to understand how to use the platform rather than learning the educational content. Similarly, a positive UX is essential to make the platform more pleasuring, appealing and satisfactory to the learner. Although several studies have been conducted to evaluate LMSs, few techniques encompass both usability and UX. This work presents the development of a technique to evaluate the usability and UX of LMSs, called TUXEL, by means of Design Science Research methodology. Additionally, we developed a tool to support the evaluation process. We conducted two empirical studies in order to assess the feasibility of the technique, while comparing it with an existing technique from the literature. Results indicated that TUXEL allowed identifying a higher number of usability problems in comparison to an adapted version of the Heuristic Evaluation, while requiring less time.
Keywords: Usability
User experience
Learning management systems
Informatics in education
Human-computer interaction
Language: por
???metadata.dc.publisher.country???: Brasil
Publisher: Universidade Federal do Amazonas
???metadata.dc.publisher.initials???: UFAM
???metadata.dc.publisher.department???: Instituto de Computação
???metadata.dc.publisher.program???: Programa de Pós-graduação em Informática
Citation: NAKAMURA, Walter Takashi. Tuxel: A Technique for User eXperience Evaluation in e-Learning. 2018. 166 f. Dissertação (Mestrado em Informática) - Universidade Federal do Amazonas, Manaus, 2018.
???metadata.dc.rights???: Acesso Aberto
???metadata.dc.rights.uri???: http://creativecommons.org/licenses/by-nc-nd/4.0/
URI: https://tede.ufam.edu.br/handle/tede/6330
Issue Date: 22-Feb-2018
Appears in Collections:Mestrado em Informática

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